SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kitchen & Bathroom Stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Super polecam
Good
Easy to Apply
works great! tried with cucumbers and is works but they have to be hard, blades are not that sharp
Works great
Fast delivery everything as in the description thank you
Pretty good thank you
Excellent high quality
Great, good quality product.
Easy handling, as seen on the page
I arrived in a combined delivery and well packed. It is very good material, I still do not prove it how effective it is. I recommend the seller
They leave a perfect cut and as seen in the publication, the potatoes are golden and crispy as they are fried on all sides
Perfect
I haven't tested it yet but it looks good quality. I will subsequently send a summary when I use it. Looks good quality.
surprisingly effective.
Works really well
Very very well
Arrived fast is very good quality, buy
Very useful, only cut the potatoes very thin
👍
Excellent Product recommends seller
Great, works perfectly and is also very well made
It works
It works, quite sharp
arrived fast and in good condition, is well made, I can not wait to use it looks great
The product arrived quickly. I haven't checked how it works yet. I hope it works well. I recommend the seller.
Very good quality.
It’s a great tool. It’s plastic and cheap, but it just functional. Works pretty well at removing the flesh of the avocado.
I have not yet used but it is equal to photo material also Good Wood
Very good product
very good
Thank you very nice, you just have to try it. Thank you very much.
Good
Everything is really easy that wiglyadah Super!
I recommend with all my heart. Very fast shipping, goods as described, I am satisfied with the purchase.
Excellent!!! Arrived in 10 days in Bogota Colombia, the product is as indicated by the seller in its publication, thank you very much, God bless you.
A very good product !!
Everything is OK according to the description. The wsxystko has already been tested. The material will definitely last a little bit.
Thanks
the package arrived fast, good packing fits description and in good condition. 100% recommend
Very good tool. It's great to make chips. Important = potato when creating fries, we turn 90 degrees each time
Everything correct and fast delivery
As the description, not tested!! Thank you!!
Product arrived fast, in great condition
Order received very quickly I am really happy, this utensil is large and well made, to see for use
All okay
I haven't tried it yet but it looks good
I love this! It does exactly as promised!
Fulfill what you promise
Ok
Works well
Really good works really well
Quickly received👍😁
Works very well.
Good
At first glance it looks good and very useful as soon as I try it I will write a second review
Thank you...
Excellent quality I really liked it. Thank you very much
Fast shipping!! Item arrived in about a week. item just as described. tried it out right away and works great! Thank you.
As described. We love potatoes like that. Be careful when using it for the first time as it cuts.
The item in perfect condition and very fast delivery.
It looks good material now that you use it to see how it comes out
Amazing device! Works really nicely! 5 stars 🌟 recommend!
nice product, but carefull, your hand
As described, came fast . Remember to turn your vegetable quarter or half clock wise with each slice motion to get the pattern . If u Cut/slice it in the same direction ,it will gonna give u mini french fries. Wish they would came out as thicker chips, it wast a hit frying them in oil ,they were crisp but tasteless! May be they will be better in the oven or in the air Fryer .
Everything is OK
Arrived perfect fulfills its function
super
Excellent product of great quality. Arrived in good condition. As it is promoted. I loved it. Arrived very fast
Good quality, fast shipping. I recommend it.
very happy this is a full dize mandolin, about 1 foot long. well made and priced as if they're giving it away.
Now I just have to try it
I saw the device on the internet I ordered it .. fast .. excellent .. children liked the shape. It's great. Thank you.
cute really good
It came to me in good condition and the weather very fast
Super gadget solidly made I recommend
The machine is tested and I can say it's great.
Fast shipping and good product
Many thanks I arrive earlier than expected too quickly good quality thousand thank you I will order more products if you allow me
Very nice and big. Decent thing
I don't use it yet, but it arrived in good condition
Nice kitchenware in real wood. blade is i,metal and its holder in plastic
Very cute
Lots of fun, a little dangerous.. works great for use with an air fryer or food dehydrator. Felt the thickness was a little thin. The video was very helpful to learn how to make waffle fries.
Great tools. thank you
perfect
Really cool
Goods as described😃, Everything is OK
An excellent product for its name is created, there is a danger for cutting your fingers, but it is certainly good.
That's great. Pity that the drink is not treated and protected
I recommend❤️
I haven't used it yet but I'm excited to try it. I love waffle fries . Now I can make my own so that's a plus for me I love cooking
looks great
Looks good. I'm still going to test.
Ok
Thank you very much. Everything is OK. Cheers heartily.
The product is very nice ...... I haven't tried it ....... But hope it is strong enough for potato ...... Also quality product
Looks good quality arrived very fast
Works! Nice!
Its a brilliant tool :) cuts potatoes, carrot, cucumber, my family loves it. I reccomend it for everyone. One little drawback - there is no slidable frame/holder, and you must beware of your fingers. Blade is really sharp.
haven't tried but looks good and made well
Excellent
Great, I loved it, due to the lack of practice, a piece of my finger was also cooked, hahaha
Highly recommended, fantastic object.
Have yet to use it However, it looks well made and was a great price.
Perfect for home made waffle fries, very sharp blade
Beautiful. Thank you.
Good effect Do not forget to turn 1/4 turn the potatoes every time you pass
Everything is OK
👍👍👍👍👍👍
Thanks
Works perfectly I recommend
Looks good quality and arrived very, very fast
Good product
Cuts a lot. The potatoes come out great. I recommend your purchase. Quality unbeatable price. Wonderful
Best Utility and top material.
I loved it, I just wish the thickness was more, but from then on I love it
I have tested it and it has good quality but the pattern does not do well. Same way, it is a good product
good product
Perfect