SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kitchen & Bathroom Stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Great product and fast delivery
Good product easy to use and with excellent result.
I say it’s even too sharp. Works great
Very good device
Very good
It is good product, good quality, litlle big. I am satisfied.
good deal. works as intended. seems durable and easy to clean. My advice is don't throw away the plastic blade cover when you open it. I made that mistake and slashed my hand really nice while washing it.
Very good
Thank you very much for the early delivery of my order!
Super product, hot fries at an express pace
Product as described, very robust.
Practical and good
Excellent product. An unbeatable quality/price ratio. Fast and neat delivery
Spectacular the very good product loved arrived very fast. Congratulations on the efficiency and speed. Very top product can buy without fear of being happy☺️
Well received. Thank you.😊It's solid, sturdy and well-cut. The material was stainless, so it was also good to be sanitary. In the case of delivery, I think it arrived well in a week. It is recommended to those who need a knife.
I was quite satisfied with the mandoline, worth buying
Arrived quickly and smoothly, the product arrived without apparent damage. It's bigger than I thought and it works perfectly
Good product and it is great.
just like the pictures, amazing quality and the blade is as sharp as a samurai sword.
I liked it a lot, it looks resistant and of good material, I need to try it to see the ease of the cut but the Blades look sharp.
Ótimo
Cool big cuts well
Solidly made. Good quality. I recommend
A jewel in my Kitchen, I recommend it to all people who love to cook, it is very sharp, arrived quickly
Quick delivery, as described. looks great, can't wait to try out
It's okay for the price.
Good
Good product
All good fast delivery
Arrived in time and form, excellent product.
Best product!!!!!!!!!!!!!
All right I'll keep buying next time.
Great! It slices from very thin to dauphin potato thickness and juliennes yo two sizes for potato chips or vegetables. Completely safe to use and washes easily. Great price thanks!
great, strong, robust. using it for my professional kitchen (restaurant).
Arrived on time is perfect thanks
In accordance with the description
Very beautiful quality
The box was ruined but the object was not broken. Great seller and fast shipping
Find Produk
Excellent purchase!!!
It's great. Be careful with your fingers cuts a lot.
Most of them are Sten, especially when it comes to food. The usage is also intuitive, so it is comfortable.
Excellent
Ordered as a Christmas present for my mom, as she loves pickling and preserving fruits and veggies. Package looks fine. Comes with handheld gripper thingie (not sure what it's called), steel plate that is adjustable. Will update when she tries it out!
Nice functional and robust
All correct
Perfetto
Does the work done👍. But you have to be careful with your hands because you can’t use that plastic vegetable holder always.
Looks good. I haven't tried
very nice
Product in good condition and delivery was quite fast
Perfect
Mom is delighted
Excellent product, good quality, stainless steel product, durable and static, fast delivery
You can dare to say that this is a life knife. It can protect your hands safely, so that you can use it comfortably that there is the biggest advantage to this product.
Not happy with those that the seller used the wrong deliverer Since the delivery person has delivered the order to another city and I can't get my order I will indicate what the problem is and I will demand a refund for the goods I have not received through no fault of my own
I have some recipes that I want to tryout but have a mandolin will make the process so much faster. Nicely made.
Solid build
I had bought the same on Amazon at 30 €, for my mother 2 years ago. This one I socket for myself. It's the same quality for less, and for the moment does its job have in time if it rolls or not. But for now in top.
Very good. Really is very sharp, so be careful when working. Done well, strong.
very nice, solid and sharp stainless steel Mandoline. Shipping was fast, and it arrived in excellent condition. The only downside is it lacks any directions on how to use it. the Box does have cleaning instructions printed on the side.happy. I didn't need to speak with custservice. very happy.
Works well
All Perfect, quality material
It's better and stronger than you think.
only used it once so far but works well.
Very good, just be careful with your finger
It looks like a good product I just received it I still have to try
Good quality.
Have been using for about a month, and overall, I'm very happy. Smallest julienne slice (4.5mm) isn't super thin, but device is well constructed, sturdy, and generally easy to clean. Some attention needs to be taken to the orientation of the blade when removing, to make re-insertion easy. Unsurprisingly, it's very sharp!
Everything perfect. It has come to your time. Perfect. Thank you
Very good quality. The materials are good and their use is very simple. I have tried several vegetables and with all it has been great.
Good product and Delivery 1 week before planned very satisfied
Mandolin of excellent quality, it is super sharp and is very robust. Recommended product and seller!
Can grater! Everything is very convenient
The mandoline looks very well done, we hope to keep the same judgment after using it
I didn't write it, but it seems to be very strong.
Received within time Correct and well protected packaging Correct quality, good price quality ratio Reliable seller
It's so good. I'm satisfied.
The most perfect thing I bought for the kitchen!! Best quality marble
Ok
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In accordance with the description, very much the quality seems ok, with the time...
I haven't released it yet looks good
The cardboard packaging had knocks, although they did not affect any part of the mandolin. It looks very good, in the absence of trying various foods I am satisfied with the product.
The best of the best
really good and very sharp.
cool
VERY HAPPY WITH MY PURCHASE.
Very satisfied, excellent quality just need more practice.
Good product, looks firm and robust, excellent.
The truth is that I did not think it could be so useful, I love how easy it is to use it and the good results.
Works just fine and happy with purchase. Very sharp blade, so be careful!! Folds flat, and that helps with my smack kitchen.
pratico
Arrived well and fast, I will test to see if the product works right.
Fast delivery, good quality!
Super Super Super Super Super Super Super Super Super Super Super Super Super Super Super Super Super
I use it for about a month. Potatoes cut well, more onions in different sizes. Fast and convenient! Metal, not plastic. This was one of the main factors of choice. The delivery is also good, fast. Thanks seller
Is great, tried
Nice, solid bit of kit. Well made and should last for a long time.
Perfetto
Very good quality, is very robust.
Blade very sharp, everything works!! Easy changing blade system.Must buy!
All Super! Recommend!
Yak and, start, professional gadget. Guest House. For my mother-in-law, we will fold for my mother-in-law, we will pass the change for me. Vik... Not a zrobish. Is a narizka, practical construction, great. Key piece for the kitchen. Salati,-for hvilini. Raju!
Very fast! Perfectly compliant product
True to the image, it cuts wonderfully so it will be an indispensable utensil even at home. Recommendable
Good for the price. The stainless iron looks good, but there are parts that are not Sten, so if the durability is good here, it seems to be a satisfaction. Yeah. I tried the cucumbers and it works well.
Overtop
Berry good
parfait coupe super bien.. correspond a la description.
Great product!
Robust and easy to clean. Is easily used. Very edged blade.
awsome very happy will be using at work tomorrow packaged well no issues very good value and seems to be sturdy