SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kitchen & Bathroom Stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
amazing quality amazing product, my whole family now wants to shower in my bathroom 🤭
Nepogana egg
Top, I love it. Alem to arrive fast, came as described
The product looks and works as described. I am satisfied with the quality of the product, the short time I received the product and I recommend it with confidence.
It works as intended, but it’s due to change every couple weeks. Just check it regularly
Xiaomi does not put it anywhere is installed and it works well at the moment but I bought it because it was Xiaomi and it is not.
Good quality. Fast delivery. Fully Recommend to buy!
Quality shower head, I recommend
Good quality. Works great.
nice, stop button is awesome, ordered 2 more right away
Good product. Trusted seller.
good quality, satisfied
Looks pretty good!
Good product, it is not xiaomi but the product is quite decent, it adapts well to the bathroom and the water pressure is good.
Thanks, good product, excellent service,fast delivery. l can highly recommend this seller. Will it leave further feedback after having a shower 😊
I am very pleasantly surprised.
excelente
Fast shipping and with excellent shipping tracking. The product of very good quality
Very satisfied with the item, perfect performance and quality
Nagyon finom Viset permetez, nagyon jó hogy egy gomb nyomással el lehet zárni a vizet
According to its description on the other hand the disastrous delivery pose I suppose has even the ground not taken the comb to drop it in the box letters
Very nice and light, nice on the skin Very easy to change the jets, and stop the water
𝚝𝚛 è 𝚜 𝚕 𝚐, 𝚜𝚎𝚖𝚋𝚋𝚕𝚕𝚎 𝚒𝚎𝚗 𝚛𝚎𝚜𝚜at 𝚎𝚜𝚜𝚜
The materials didn't look much but the quality of the jet is very nice👍
I haven't tried it yet. It came packaged in plastic, I thought they would come in a box. It looks good but I can't release it yet.
The product is great from All Very many thanks for fast delivery
Much better than conventional shower heads and thus saves water, the head is only chrome plastic, but it holds what it promises and is recommended. PS: it is not a real Xiaomi product yet worth every penny As far as the seller is concerned, you can also recommend them Fast and reliable shipping
I connected only the head, without the pipe, easy to assemble. Hold a stream. The plastics is cheap, but also the price. It is difficult to reach one of the flow modes (there are 3 modes, between two of them are easy to pass) Total we will be saved to the price.
Very good product Fulfills everything that the seller shows in the details.
nice, working. plastic, functional
There is a water lock, so I bought it. It's good. Shipping was fast. I hope you can put the packaging in the box.
Great showerhead, fine spray with no mess. Thank you.
Very good.
Very fast delivery in Kiev 12 days, works perfectly
Very good
very nice product and high quality! thank you, I am satisfied! same as the picture, very comfortable. i am about to buy one more soon.
From OK
Very nice
Top nothing to say.
It's before use. I hope you're good.
Not yet change the original one but seems of good manufacturing.
bueno
Silent, soft and well designed!
Arrived quickly excellent quality complete with everything all that remains is to mount it.
Fast shipping. The handset is spinning and there is a filter that needs to be replaced after some time. I bought additional filters to see how long they last. In General, I like the Earphone, I hope it will last a long time. I recommend.
What you pay what you get.
Aesthetically it is explored, functional divinamwnte, has power and is a secessian Wolf. I recommend it muucho.
I really love that I didn't think it was like that the shower like in the photo the color the quality the water forces everything I love the truth that I recommend it 100 for 100 I have to buy another but for me something else
For the moment the shower pear works very well after fifteen days as I received it, the jets are very pleasant especially one or it feels like being in the rain, on the other hand I do not see what the jet can be used for at the end of the pear.
The product is cool, the devil is elegant
A class nozzle, make water necessary to function the stops. Vomkenka. delivery to Tizjen Shvidshe Vid announced.
Very fast delivery, nice quality of the head, works nicely.
It is good but very weak water stream
Excellent Product works wonderfully, replaces a knob that has cost 10 times plus and works better than the latter. The button that makes it possible to turn off the water is extremely convenient.
Shower head works very well with low pressure system.
On the Whiglyad Duzhe Garny Pratsyu Idially Ale Duzhe little for the water for an hour now I could not feel like it
very cool!works no leaks
I have already tried it seems quite solid we will see the duration I recommend it
goood
I like the 3rd base-off method.
Excellent I arrived fast and everything is fine🙂
As you should!😎✌️😁
My woman is happy! After the quality of the plastics seems of low quality but does the job for the moment!
It looks nice and now I have to place it but it will be perfect. Thank you.
Very-very good and fast delivered! THX!
Product arrived quickly and very well packed, works well, enough water pressure comes out, I recommend it
I found these very well designed shower heads with 3 preset jet settings
Perfect! Second time I buy it for another different shower. Super delighted with the shower head and your service. Recommended to the 100%
The product is very well I thank the perfect seller very fast for delivery toppp product is very well I thank the perfect seller very fast for delivery toppp product is very well thank you perfect seller tres fast for delivery toppp
Fantastic has three different jets that you can choose from the appropriate button. Fantastic
the best shower head!
Filters received. Very fast delivery. It's all great. Thank you.
Works great really like it different than others
Very good quality. The water pressure is very good. Works exactly like in the video. Very satisfied with the purchase. I advise everyone
Feel flimsy, but it seems to fulfill its function
It arrived well and works as announced
plastic but nice crafted. i have to print also wallmounting oarts in black to fit together. shower tested and it is very simoly and good. i recomend it.
good good good good good good good good good good good good good good good good good good good good good good good good good
Very good quality. I recommend
i have low water pressure but the shower works well
Very satisfied I like it a lot.
Excellent... Good finish ..
At the moment it works very well, I 've only been using it for a few days. The quality is not the best but for that price is very good.
ras
All very well, in the absence of seeing how long it lasts, but it looks quite strong