SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kitchen & Bathroom Stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Very nice shower, I still don't taste it but it looks good, I asked for black and I got silver color but there is no problem because it is the one I wanted
👍
Not tested yet. But the article appears to conform to the description. Thanks to the seller and AE. I'm gonna tester.
Fast shipping is good.
Great
Thank you very much for the fast delivery
Well received.
The water is easy to come out well ~
It goes great! It weighs nothing and fits perfectly with my shower.
Ok
Well need to try
good
Have to try - looks ok
Ok Good product
Fine product. Exactly as in the description
Good.
Everything came shvidko, tzile. For good
Fulfills its function. I like that swirl effect where the water comes out. The material the plastic but gives a real metallic appearance. Easily adjusted to the shower.
Everything is fine. Power
thanks
I think it's more satisfactory than other products, but it's broken and I made a refund. I think the stuff is satisfactory for the price.
Excellent product high pressure
Very good.
Good I recommend it
Super recommended
It's good. It works well. I'll write well. Okay. It works well. I'll write well. Okay. It works well. I'll write well. Okay. It works well. I'll write well. Okay. It works well. I'll write well. Okay. It works well. I'll write well. Okay. It works well. I'll write well. Okay. It works well. I will write well.
It is the best shower in the world, it is like one of those expensive showers that have technology to combine air, but it is too cheap and does not ask for anything from those expensive showers, I even like the design of this more, my shower did not have much pressure and was almost glued to the wall, but with this the jet comes out with very good pressure
Received and enjoyed a lot
Very good👌
It's a cheap product, but I like the packaging and delivery more than I think.
Received very fast, in less than a week, it is as it is seen in the photos and it works very well
Very practical, very economical and too functional showers, the water fluid is abundant, I was very convinced
I like it because it's fast. It's nice.
Excellent product, it was very good in my bathroom
Good product fits well I recommend the seller
works good
Thank you
Excellent buy
Very good product
Very fast
It is very nice and if it did my shower
Good quality and works well
Works pretty well
nice
Water pressure, so I repurchased it. The direction in which the water is fired is larger, so it is better than the shower head of the sea.
The article is made of plastic, but it makes its function very good. A lot of water comes out with less flow.
I like the item. Tnx
Works excellent, how small it's good. Just as appears on the site. Although not prestigious, worth the price, Especially for units. I would like.
The expected with its 5 modes. For that price very well.
Works well
Ok
I love it already I have it on and it does its functions
Looks good, medium quality, you expected for the price. Just need to put.
Good news .. At home I have little water pressure and it still does the effect .. Recommended!
Satisfaction
Good product
It fulfills its function very Dibra.
Good product well packed compatible with standard shower pipes To see in use if it meets the characteristics and if it is solid.
Very beautiful and functional, I would ask for it again
Sssssssssuuuuuuuppppppppeeeeeerrrrrrr💖💖💖💖💖💖💖💖💖💖💋💋💋💋💗💗💗🎂🎂😘😘😘😘😘💗💗💗💗💋💋💋💋❤️❤️❤️❤️❤️💗
Everything is OK
Sensational, it works perfectly, although a bit delicate
I have been surprised with the functionality of the good beautiful and cheap product, recommended.
It is light, water, and grip is good.
I charm the product works perfectly exactly as the image very good water output, I arrived fast and well packed
Arrived intact and on time is exact as in the picture I highly recommend the seller and the product,
I haven't been able to prove it yet, but it looks great
The water pressure is good and small, but it's nice and good.
I am very satisfied with this price ^ ^
excellent item
Small but good
I recommend it, this is my next purchase as described
nice and came early
Nice
Excellent Product very good I arrived very quickly to my city quality unbeatable price is recommended to the seller and the platform
Wow. Wow. Cool product very well packaged works very well. I am very satisfied I will buy another one thanks
I received today, well protected. Different water modes are fine. Everything is correct. (shower head in plastic) It seems to be good, to see in time
It's good, it's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good. All right. All right. All right.
Simple but it works. According to the price
Very beautiful and works very well
I take the third. Very good.
It's good... it's good... it's good... it's good... it's good... it's good... it's good... it's good... It's good... it's good... it's good... it's good... it's good... it's good... it's good... it's good...
It's good. And lightweight.
Looks very good, need to try
Excellent watering can. Concentrate the pressure well. Looks good quality
Ok
It's a little light, but it's great to function
Exelent service
Good quality jet I arrived very fast
Excellent, change mode well and all Jets perfect
Arrived well nothing needs to be tested