Note: You only purchased a single faucet. The product you received does not come with other accessories such as hot and cold hoses. You need to purchase accessories separately for use.
Note: You only purchased a single faucet. The product you received does not come with other accessories such as hot and cold hoses. You need to purchase accessories separately for use.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Not tested gentle!
Beautiful I recommend it😊, Arrived in time and form, thank you very much😊💯
Good product with good price, good price, bring everything you need, except the hoses, as is normal
Great
I was surprised it looks good material, very cute matte color, the only thing is that it was not instructive to install it but I love it
Looks spectacular... The truth for the price is perfect and already install it .. Everything perfect .. The delivery time as they say
Duge light thinking plastic
Item delivered on time and as described. I haven't installed it yet. But, it seems to have quality OK.
It's very good thank you seller
I made it out by the wicked Duge shvidko. The garnet is packed. I didn't spit with the seller, you didn't eat it, you didn't use it, you didn't need it. My daughter.
Unsurpassed price ratio
As described on the photo. Seems robust. On the other hand came without the fittings. So impossible to install at the moment.
Item quality really great. Highly recommended
My brother received and said the material looks great😁Just using it to know.
This order if it came but I have another one that already had to come but not come but this one is fine
Daughter
Looks good
Wooooow
Water is passed where it moves for hot or cold water
As the photo
Good product, comes without flexible for water. But it is installed very easily.
Super
Très bien
Item as described still not mounted and tested arrived in advance quality excellent price recommended seller
It's a nice fit for the picture, but so far we haven't installed it, waiting until the sink is built.
Very good
perfect 👍
genial!
Looks ok, very fast delivery and looks ok for quality. The only regret is that it don’t includes the hosses to install
Super
All Business
Well reçu
Beautiful designed faucet depending on order
Top the top and in plus it pivots in degrees from left to right, on the other hand, you will have to take the hoses of your old tap because there is no hose in the box. .. Super fast sending!
All OK.
Wine Without flexible
Came without pipes
Thank you very much for your order!!! The package arrived quite quickly, the package is very good. The faucet looks very stylish. It is much lighter than expected.
Excellent
Conforms to the description
Fast and Good quality
It's fast and the product looks good, I installed and works excellent
High quality
Well, let's hope it lasts without discounting
Great product for the price I paid
Great item.
Excellent quality
Good product, great design. Arrived to Morocco before time. I hope it lasts long. Thank you seller..
The tap I got no asbestos pipes it is impossible to install at this time I require compensation but Ali Express leaves charge me to send the product to get money back I'm not ready to return the product I wanted a total refund that will win me partial refund. for compensation are not so fine and the seller did not give what is needed in the package sent to me
The faucet is beautiful. Big Heavy
What quality congratulations .... arrived ahead of schedule efficient and fast ......
Good quality much better than expected certainly recommended
Very good! Works great
Excellent product, but does not come the connecting hoses
It's without the plumbing of the connection. Looks really good. Hope he really is as the stainless
love this quality is good satisfied
good product
excelente
OK !!!
Same as in the image, wanting to put it in the sink and be able to use it. The color is very nice and arrived fast
Came without a screw down, but apart from that all OK.
Looks like the hell hasn't been delayed.
These thing is too loud when water falls down. If you like silence it isn’t for you
I bought it for a small bathroom cabinet with the white pot and the ash gray furniture. When he arrived I thought it was going to be very big for the furniture, but it stays beautiful. I don't know how long it can last but I love it!!!
I have loved it perfectly it has been easy for me to put aunk had the two pipes from the previous tap that have been good for me, thank you I loved👏🏻🎉🎊
Looks good quality
waited a bit with the review to see how well it holds it's been around a week and no complains if I have issues I'll return and update my review
Received in excellent condition, looks good quality hope to work correctly when placed, slds
Very good material👌👍👏It's very nice .. I don't regret anything .. but the only thing .. That the hot water did not come out.
Good price for product. I got him fast and time. I thought there would be water pipes. There is no problem to install, but I thought there would be.
It's fast and according to the order. Very pleased
It seems good, it needs to be installed