SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kitchen & Bathroom Stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
,
Plastic I thought it was metal
very slow delivery
good
thanks
Such as it is seen in the photo. Good quality.
very good
Good Product..💐👍
Item arrived promptly, and as advertised.
Super
perfect. got them on time and as advertised. they look exactly like on the pictures.
Sizes are accurate and good quality 👌
Nice product as described recommended seller
Good. Doesn't pretend to be anything else
Comfortable to cook many different sizes good product I recommend not disappointed yet. The color is good
Thank you very much for the beautiful products, I received it on time and complete with no damages. Totally perfect, what you see is what you get. More sales to come ✨
Measuring spoons in all measurements are very useful and aesthetically useful for cakes and rice. It's very fast-quality recommends very much.
Greattttt love it
very nice.. durable
perfetto
very satisfied 👍🏻👍🏻
Excellent!!
Good.. thank you
Looks good. Like pictures and do the work
Good product
Product description is accurate. Convenient to use.
Serves its function, good material
Equal to the photo.
The number of spoons is similar, the crumbly. The deputy in Ukraine came to the country for the same day. Shipping Service
arrived in good order
Very good quality and very good quality recommends
nice, practical
top
Very useful item quick send! Serious seller Thank you I will recommend if I need
thanks
This came in very handy and nice. Can’t wait to start my baking experiment.
Happy I got it, very cool and useful thing
This measuring cup is brilliant! It arrived surprisingly quickly, and the measurements are 100% accurate!
quality is awesome
very nice
Excellent Product, good quality, come 10 in total and very exact measurements, have served me a lot, 10/10
Good product and get fast
Great and good quality archo arrived on time just need to be more precise thanks
Arrived in time and shape. They arrived well packed and they are super useful those recommended are resistant and very smooth
very good item
Good quality plastic. Comes with measurements also in ml.
Perfect just like described
Really good value for money will definitely be shopping with these again in the near future
Just like in the photos. I like them. Ideal for pastry.
A set of plastic measuring spoons, 10 PCs, as described. The delivery is fast. Not used yet, but I think it will be convenient.
verry nice
What I expected
Just as pictured, the only problem is took too long to arrive. I got some before it arrived
all Good. as described.
exactly as shown on pictures
Very convenient just as in the photo
Like It